Terms
We currently accept Visa, Mastercard, American Express, and Discover via PayPal.
Pre-payment by money order is acceptable. If you send a personal check,
we will hold it for 14 days before processing the order. All shipments
must be paid in advance. If you want to pay by money order please contact
us first prior to send money.
Wholesale Customers: Please contact us for information.
Shipping
Reptiles are shipped via FedEx or UPS Next Day. Live arrival can only be guaranteed when the temperature in route is between 35-90 degrees. The buyer MUST be present on the first delivery attempt to sign for the package or live arrival will not be guaranteed.
In the rare event of a DOA (dead on arrival), you must report it within 24 hours and provide photos if possible. If the animal perishes within our guarantee, We will provide a replacement or credit. We cannot refund or credit shipping. The buyer is responsible for all shipping charges on the replacement of the animal(s).
The buyer is responsible for familiarizing yourself with and complying with any local, state, and federal wildlife laws. The buyer agrees not to hold DonandSallysZoo.com responsible for any harm that results from the buyer's purchase and keeping of arachnids or reptiles. The buyer should know the care requirements of the specific species being purchased prior to making an order. For information, visit an Internet site that specializes in information regarding the care of arachnids or reptiles.
Shipping charges are as follows FedEx or UPS Overnight $45.00
Shipping Days
Monday, Tuesday & Wednesday
*DonandSallysZoo.com cannot be held responsible for carrier mistakes or delays.*
Health Guarantee
All animals that we produce will come with a 1 week health guarante.
Privacy Policy
Your privacy is respected! When you submit personal information, such
as your name, email address, and mailing address, we agree to protect
this information from third parties at all times.
